Small healthcare practices aren't very eager to spend extra cash right now. However, investments in the patient experience could be worth it to give them the upper hand over competitors, according to a new report.
Healthcare staffing shortages are leading to negative patient experiences, which is especially troublesome for small healthcare practices that often use good patient experiences to differentiate themselves from competitors, according to a new report. To address this trend, healthcare clinics should regularly meet to assess the patient experience at their practice as well as staff pain points that can be alleviated through automation technology.
The future looks bright for the integrated specialty pharmacy model – for health systems, providers, and most importantly, for patients.
This is the final article in a three-part series focusing on strategies enabling independent and hospital-owned medical practices to remove barriers that obstruct performance improvement in ways that lead to organizational success through service and clinical quality, productivity and financial viability. In the previous article, we discussed a client who requested our help in creating […]